1. Information We Collect

1.1 Information You Provide

When you book or communicate with us, we may collect:

• ✦Full name, email address, phone number, and physical address
• ✦Payment information, processed securely through third-party payment processors. GCA does not store full card numbers.
• ✦Appointment history and service preferences
• ✦Health information you voluntarily disclose relevant to your services
• ✦Communications sent via email, text, chat, or inquiry forms

1.2 Information Collected Automatically

When you visit our website, we may automatically collect IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• ✦Schedule, confirm, and manage your appointments
• ✦Process payments and send receipts
• ✦Send appointment confirmations, reminders, and follow-up communications
• ✦Send marketing emails, texts, and promotional offers to clients who have opted in
• ✦Respond to inquiries and provide customer support
• ✦Improve our services and personalize your experience
• ✦Serve and measure advertising campaigns on platforms including Google and Meta (Facebook/Instagram)
• ✦Comply with applicable legal obligations

3. SMS & Email Communications

Appointment Messages

When you book an appointment or submit an inquiry, you agree to receive appointment confirmations, reminders, and service-related messages from Glow Club Aesthetics LLC by email and text.

Promotional Messages

Marketing messages, including exclusive offers and updates, are sent only to clients who have separately and affirmatively opted in. Consent to receive marketing texts is not a condition of any purchase. We do not send unsolicited marketing messages.

Opting Out and Help

You can reply STOP to any text at any time to stop all SMS messages from us, including appointment reminders. Reply HELP for help, or contact concierge@glowclubaesthetics.com. Message frequency varies. Message and data rates may apply. You can unsubscribe from marketing emails using the link in any email.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share it only with:

• ✦Service providers that help us run our business, such as our booking and client management platform, messaging providers, and payment processors. These providers are bound by confidentiality obligations.
• ✦Advertising platforms including Google and Meta (Facebook/Instagram) for the purpose of serving and measuring ads, governed by their respective privacy policies
• ✦Legal or regulatory authorities when required by law

5. Advertising & Tracking

GCA runs paid advertising campaigns on Google and Meta (Facebook/Instagram). These platforms may use cookies, pixels, and similar tracking technologies on our website to:

• ✦Measure the effectiveness of our ads
• ✦Show our ads to people who have visited our website (remarketing)
• ✦Build audiences of users with similar interests

Data collected through these tools is governed by Google's Privacy Policy (opens in a new tab) and Meta's Privacy Policy (opens in a new tab). You can opt out of interest-based advertising through your Google account settings, Meta account settings, or the Digital Advertising Alliance opt-out tool at optout.aboutads.info (opens in a new tab).

Email addresses collected through our website opt-in forms are used only to send GCA marketing communications to subscribers who have explicitly opted in.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact concierge@glowclubaesthetics.com.

8. Cookies

Our website may use cookies to improve your experience. You can disable cookies in your browser settings, though some features may not function properly as a result.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors without parental consent.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Florida. Any disputes shall be subject to the exclusive jurisdiction of the courts of Miami-Dade County, Florida.

11. Contact

• ✦Email: concierge@glowclubaesthetics.com
• ✦Text: (786) 776-4227
• ✦Website: glowclubaesthetics.com