1. Information We Collect

1.1 Information You Provide

When you book or communicate with us, we may collect:

• ✦Full name, email address, phone number, and physical address
• ✦Payment information (processed securely through third-party processors — GCA does not store full card numbers)
• ✦Appointment history and service preferences
• ✦Health information you voluntarily disclose relevant to your services
• ✦Communications sent via email, text, or inquiry forms

1.2 Information Collected Automatically

When you visit our website, we may automatically collect IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• ✦Schedule, confirm, and manage your appointments
• ✦Process payments and send receipts
• ✦Send appointment confirmations, reminders, and follow-up communications
• ✦Send marketing emails, promotional offers, and updates to clients who have opted in
• ✦Respond to inquiries and provide customer support
• ✦Improve our services and personalize your experience
• ✦Serve and measure advertising campaigns on platforms including Google and Meta (Facebook/Instagram)
• ✦Comply with applicable legal obligations

3. SMS & Email Communications

Transactional Communications

By booking an appointment or submitting an inquiry, you agree to receive appointment confirmations, reminders, and service-related communications from GCA via email and SMS. These communications are necessary to manage your appointment and cannot be opted out of while an active booking exists. Standard message and data rates may apply for SMS.

Promotional Communications

Marketing messages including exclusive offers, updates, and promotional content are sent only to clients who have separately and affirmatively opted in to receive them. You may opt out of promotional messages at any time by replying STOP to any SMS or contacting concierge@glowclubaesthetics.com. Opting out of promotional messages will not affect transactional communications related to your bookings. We do not send unsolicited marketing messages.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share it only with:

• ✦Third-party service providers assisting in business operations (e.g. Acuity Scheduling, Mailchimp, Square, payment processors) — bound by confidentiality obligations
• ✦Advertising platforms including Google and Meta (Facebook/Instagram) for the purpose of serving and measuring ads — governed by their respective privacy policies
• ✦Legal or regulatory authorities when required by law

5. Advertising & Tracking

GCA runs paid advertising campaigns on Google and Meta (Facebook/Instagram). These platforms may use cookies, pixels, and similar tracking technologies on our website to:

• ✦Measure the effectiveness of our ads
• ✦Show our ads to people who have visited our website (remarketing)
• ✦Build audiences of users with similar interests

Data collected through these tools is governed by Google's Privacy Policy (opens in a new tab) and Meta's Privacy Policy (opens in a new tab). You can opt out of interest-based advertising through your Google account settings, Meta account settings, or the Digital Advertising Alliance opt-out tool at optout.aboutads.info (opens in a new tab).

GCA uses Mailchimp to manage its email marketing list. Email addresses collected through our website opt-in form are stored in Mailchimp and used solely to send GCA marketing communications to subscribers who have explicitly opted in. You may unsubscribe at any time via the link in any marketing email.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact concierge@glowclubaesthetics.com.

8. Cookies

Our website may use cookies to improve your experience. You can disable cookies in your browser settings, though some features may not function properly as a result.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors without parental consent.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Florida. Any disputes shall be subject to the exclusive jurisdiction of the courts of Miami-Dade County, Florida.

11. Contact

• ✦Email: concierge@glowclubaesthetics.com
• ✦Text: (786) 776-4227
• ✦Website: glowclubaesthetics.com